SwingReview Support

Common Issues

1. My Swing Is Not Being Detected

If the capture view says "Step into view", check the following:

  • Your body is entirely within the view of the camera

  • You are wearing clothing that separates you from the background

  • There is enough light in the environment

If the capture view says "Make a swing", check the following:

  • You are recording in either the face-on or down-the-line position

  • You are making a large enough swing (three quarters or greater)

  • You are completing your swing (follow through, face the target, get on your trail toe)

If none of the above worked, you may send me a video of your swing for further diagnosis.

2. Swings Are Being Detected When They Should Not Be

Note that any motion that could be considered a golf swing will be detected as a swing, regardless of whether a ball was hit. This is intentional, as it allows golfers to practice indoors without a ball, or even without a club.

Check the following:

  • You are the most prominent person in view of the camera

  • Your practice swings and waggles are slower or shorter than your actual swing

Purchase Issues

1. How Do I Request A Refund?

App developers cannot directly issue a refund. Please follow Apple's instructions on how to request a refund.

I Still Need Help!

To help me squash bugs as quickly as possible, please include the following details in your message:Device & OS Version: (e.g., iPhone 13 Pro, iOS 17.1)SwingReview App Version: (e.g. 2.6)The Issue: What exactly is happening, and what did you expect to happen instead?Steps to Reproduce: A quick 1-2-3 list of what you did right before the bug occurred.Visuals: Let me know if you have a screen recording or screenshot of the issue (I may reply and ask you to email it!).